Privacy Policy

Who we are

Our website addresses are https://www.ksaottchannel.com and https://ksa.ottchannel.com.

Comments

When visitors submit comments on our website, we collect the information entered in the comment form, along with their IP address and browser user-agent string, to help detect and prevent spam.

Once a comment has been approved, it may be publicly displayed on our website.

Media and Content Submissions

Producers, filmmakers, distributors, and other content providers who submit movies, trailers, posters, images, audio, subtitles, or related materials to Kora Stream Africa confirm that they own the content or have obtained all necessary rights, licences, permissions, releases, and consents to submit it.

By submitting media for publication, the sender authorizes Kora Stream Africa to upload, host, stream, display, and promote the content according to the agreed distribution terms. The sender is responsible for ensuring that the submitted content does not violate any copyright, privacy, or other third-party rights.

Kora Stream Africa may request proof of ownership or authorization and may reject or remove content if its ownership or permitted use is disputed. Ownership remains with the copyright holder unless otherwise agreed in writing.

Cookies

Kora Stream Africa uses cookies to keep the website secure, remember your preferences, support account logins, and improve your browsing and streaming experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies. This saves you from entering the same information when posting another comment. These cookies may remain on your device for up to one year.

When you visit our login page, a temporary cookie may be used to check whether your browser accepts cookies. It contains no personal information and is deleted when you close your browser.

When you log in, cookies are used to remember your login details and display preferences. Login cookies normally last for two days, while preference cookies may last for up to one year. If you select “Remember Me,” your login may remain active for up to two weeks. Logging out will remove the login cookies.

You may disable cookies through your browser settings. However, doing so may prevent certain account, streaming, or website features from working correctly.

Third-Party Services, Links and Embedded Content

Kora Stream Africa’s websites and streaming platform may contain links to, or use content and services provided by, third parties. These may include Akamai, Google services, Google Drive, and social media platforms such as Facebook, X, LinkedIn, and Pinterest.

These third-party services help us host and stream movies, display images and fonts, protect registration forms, enable social sharing, process payments, and provide other website functions.

When you play media, use a sharing button, open an external link, register an account, or interact with a third-party feature, the provider may collect information about your device and activity. It may also use cookies or similar technologies and monitor your interaction, particularly if you are logged in to an account with that provider.

Third-party services process information according to their own terms and privacy policies. Kora Stream Africa does not control their privacy practices, and we encourage you to review their policies before using their services.

Who we share your data with

Kora Stream Africa may share limited personal information with trusted service providers that help us operate our websites and streaming services. These may include providers responsible for website hosting, video delivery, payment processing, account management, email communication, security, spam prevention, analytics, and technical support.

When you use services provided by Akamai, Google, Google Drive, payment providers, or social media platforms, those providers may process your information according to their own privacy policies.

If you request a password reset, your IP address may be included in the reset email to help verify and protect the request.

We may also disclose personal information when required by law, a court order, or a lawful request from a government authority, or when necessary to protect our platform, users, or legal rights.

How long we retain your data

If you leave a comment, the comment and its associated metadata may be retained indefinitely. This helps us recognize follow-up comments, manage discussions, prevent spam, and avoid unnecessarily holding returning commenters in a moderation queue.

For registered users, we retain the personal information provided in their profiles for as long as their accounts remain active and for as long as reasonably necessary to provide our services. Certain information may be retained after an account is closed to comply with legal, accounting, security, or regulatory obligations, prevent fraud, resolve disputes, and enforce our agreements.

Users may view and update certain personal information through their account settings. Usernames may not be changeable. Users may contact us to request the correction or deletion of their information, subject to any information we are legally required or permitted to retain.

Authorized website administrators may access and update user information when necessary to manage accounts, provide support, and maintain the security of our services.

What rights you have over your data

Subject to the Protection of Personal Information Act (POPIA) and other applicable laws, you may request access to the personal information Kora Stream Africa holds about you. You may also request that inaccurate information be corrected or that information be deleted where we are no longer legally entitled or required to retain it.

To protect your information and prevent unauthorized requests, Kora Stream Africa may require sufficient proof of identity before providing access to, correcting, exporting, or deleting personal information.

These rights are not absolute. Where permitted or required by law, Kora Stream Africa may restrict, delay, or refuse a request where:

  • We cannot reasonably verify the requester’s identity.
  • The information must be retained for legal, accounting, regulatory, contractual, fraud-prevention, dispute-resolution, or security purposes.
  • Disclosure would affect another person’s privacy, confidentiality, or legal rights.
  • The request is fraudulent, unlawful, unclear, excessive, or repetitive.
  • The information is required for an ongoing investigation, legal claim, or enforcement of our terms.

Deleted information may remain in secure backups for a limited period until those backups are overwritten or deleted through our normal retention process. During this period, the information will not be used for ordinary business purposes unless required for security, recovery, or legal compliance.

Where information is processed by a third-party service provider, we may need to work with that provider to complete the request. Processing times may therefore vary, subject to the timeframes required by applicable law.

You may object to certain processing activities, withdraw consent where processing is based on consent, or lodge a complaint with the South African Information Regulator.

Nothing in this section limits any rights that cannot legally be limited under applicable data-protection laws.

Automated Spam and Security Detection

Visitor comments and other submissions may be checked using automated spam, fraud, and security-detection tools. These checks may analyze the submitted content, email address, IP address, browser information, and other relevant technical data.

Comments identified as suspicious may be held for moderation, rejected, or removed. Kora Stream Africa may also review comments manually when necessary to protect the website, its users, and its services.

Although we take reasonable measures to identify harmful or fraudulent submissions, no detection system can guarantee that all spam or malicious content will be identified.